Shipping Information
We strive to get your new favorite items to you as quickly and efficiently as possible. Below you’ll find all the details you need about our shipping process, options, and policies.
Shipping Methods & Delivery Times
We offer a range of shipping options to suit your needs at checkout. All delivery timeframes are calculated in business days (Monday through Friday, excluding holidays) and begin once your order has shipped from our warehouse.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days (Orders must be placed by 12:00 PM ET)
- Economy Shipping: 7-10 business days
Please note that orders are processed and shipped Monday through Friday. Orders placed after 12:00 PM ET on Friday, or on a weekend, will begin processing on the next business day.
Order Processing
Once you place your order, our team gets to work preparing it for shipment. Please allow 1-2 business days for order processing before your package is dispatched. You will receive a shipping confirmation email with your tracking number as soon as your order is on its way.
Shipping Destinations
Currently, we only ship within the 50 United States and U.S. territories. At this time, we do not offer international shipping to addresses outside of the United States.
Shipping to PO Boxes, APO/FPO/DPO
We are happy to ship to PO Boxes and APO/FPO/DPO addresses! These orders are delivered via USPS. Please allow for potential additional transit times for these locations.
Multiple Shipments
For your convenience, items from a single order may sometimes be shipped in separate packages from different warehouse locations. This ensures you receive your items in the fastest way possible. You will not be charged any additional shipping fees, and you will receive a separate tracking number for each shipment.
Tracking Your Order
You can track your order in two ways:
- Use the tracking link provided in your shipping confirmation email.
- Log into your account on our website and view your order history.
If your tracking information appears not to update for more than 48 hours, please be patient as there can sometimes be a delay in the carrier’s scanning system.
Free Shipping Offers
We frequently run promotions, including free standard shipping on orders over a certain amount. To see if any free shipping offers are currently available, please check the promotional banner on our homepage at nauticalpreppy.com.
Lost or Delayed Packages
While most deliveries are completed without issue, we understand that sometimes packages can be delayed or go missing. If your tracking information states your package was delivered but you cannot locate it, we recommend first checking with household members or neighbors, and looking around all possible delivery areas (front porch, back door, garage, etc.).
If the package remains missing, please contact our customer service team for further assistance. We will work with the shipping carrier to investigate the issue.