Easy Returns & Exchanges
At nauticalpreppy.com, we want you to love every item you order. If your purchase isn’t perfect, our hassle-free return policy is here to make things right.
Our Return Policy
We happily accept returns for a full refund or exchange on most full-price items within 60 days of the original purchase date. All returned items must be in their original, unworn condition with all tags attached.
How to Start a Return
The easiest way to initiate a return is through our online portal. Please follow these simple steps:
- Visit our main website at https://www.nauticalpreppy.com.
- Navigate to the “Returns & Exchanges” section.
- Enter your order number and email address to access your details.
- Follow the instructions to select the items you are returning and print your prepaid shipping label.
Once we receive your return, please allow a few business days for processing. You will receive an email confirmation as soon as your refund has been issued.
Returning Items to a Store
For your convenience, you can also return most online purchases at any of our retail locations. Simply bring your items and your order confirmation email to the store, and our team will be happy to assist you. This is often the fastest way to receive your refund or exchange.
A Few Important Details
Please note that for hygiene reasons, we cannot accept returns on certain final sale items, including select accessories and face coverings. These will be clearly marked at the time of purchase. Return shipping fees are the responsibility of the customer unless the return is due to a defect or an error on our part.
Any Questions?
We’re dedicated to ensuring you have a fantastic experience with nauticalpreppy.com. If you have any questions about your return or need further assistance, our customer service team is ready to help. The best way to reach them is through the Contact Us page on our website.
Thank you for your order and for being a part of the nauticalpreppy.com family